If you need technical assistance at any time, you can find assistance simply by emailing help@gnomon3d.com. For distance education (online) students, you may also choose to email support directly through the LMS by finding “Support” in the student list for your course.
This email will be directed to our support specialist to have your issue resolved. These questions should be of a technical nature. Questions regarding operation of the LMS can also be addressed here.
Questions regarding simple “how-to’s” should be directed to your instructor or peers first. If there is a question that can not be answered by your instructor, you may direct your question to “support”, however, if the question is out of the scope of your current class, we reserve the right to direct you to take another course.
Your Instructor(s) have a 24 hour response window to respond to your inquiries.
While we appreciate your enthusiasm for learning, please limit your questions pertinent to the scope of the class you are enrolled in. |